Workspace settings
Configure your workspace name, notification preferences, and manage which brands you're tracking.
General
Under Settings → General you can update your workspace name. The workspace name is used to identify your account in emails and any exported reports.
Notifications
Under Settings → Notifications, configure when Promptive sends you alerts. You can set thresholds for:
- Visibility drops — alert when your citation rate falls by more than X%
- Competitor surges — alert when a competitor overtakes you in a prompt
- Sentiment shifts — alert when your sentiment score crosses a threshold
Alerts are delivered by email to all members of the workspace.
Brands
Under Settings → Brands you can see all brands you're currently tracking, add a new brand, or remove one. The number of brands you can track simultaneously depends on your plan — your current usage is shown in the dashboard header (e.g., "2/3 websites").
Each brand has its own prompt library, competitor set, and data. The dashboard can display an aggregate view across all brands or filter to a single one.
Billing
Under Settings → Billing you can view your current plan, see your next renewal date, and upgrade or downgrade. Upgrades take effect immediately and are prorated. Downgrades take effect at the next renewal date so you retain access through the current billing period.
For billing questions, email admin@getpromptive.ai.
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