Quickstart

Create your account

Promptive is opening to teams in small groups. Join the waitlist with your work email and we will send you an invite link when your spot opens. Your 7-day free trial starts when you accept the invite, with no credit card required and full access to the platform for the duration of the trial.

After verifying your email, you'll land in the onboarding flow. Promptive will walk you through the next three steps automatically.

Add your brand

Enter your website URL. Promptive crawls it to understand your brand: your name, what you do, how you describe yourself, and which pages are most important. This takes about 30 seconds.

After the crawl, you'll be asked to confirm or adjust:

• Brand name — the exact name you want detected in AI answers (e.g., "Acme Analytics")
• Aliases — product names, abbreviations, or common shorthand (e.g., "Acme," "acme.io")

Set up competitors

Based on your crawl, Promptive suggests a set of competitors to track. These are brands that appear alongside yours in AI answers to the prompts most relevant to your category.

You can accept the suggestions, remove any you don't care about, and add others you want to track. Competitors are how Promptive builds your Share of Voice metric and the Brand Rankings table.

Your plan determines how many competitors you can track: 4 on the trial, 6 on Visibility, unlimited from Growth up.

Add your first prompts

Promptive suggests prompts based on what your website is about. These are the questions it will ask ChatGPT, Claude, Gemini, and Perplexity every day, then check whether your brand appears in the answers.

Good prompts fall into four categories:

• Discovery — "What are the best tools for [your category]?"
• Comparison — "How does [your brand] compare to [competitor]?"
• Use-case — "How do I [solve the problem your product solves]?"
• Purchase — "What should I look for when buying [your category]?"

Accept the suggestions, edit them to better match your language, or add your own. Start with 10–20 tight, high-intent prompts. You can always expand later.

Your first results

Once onboarding is complete, Promptive runs your first batch of queries across every engine on your plan. This initial run usually completes within a few hours. You'll see your dashboard populate with:

• Citation Rate — how often your brand appears in AI answers
• Average Position — where you rank when you do appear
• Sentiment Score — how positively you're described
• Platform breakdown — how each engine compares

From then on, Promptive refreshes every prompt across every engine once per day. Your data is always at most 24 hours old.

Next steps

• Read What Promptive measures to understand the four core metrics
• Learn how visibility is scored
• Set up teammates so your whole team can see the data
• Questions? Email admin@getpromptive.ai